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Vitality Blast Season Ticket: Terms & Conditions

Every T20 Blast Season ticket holder is issued with an electronic swipe card, which will be loaded with all six scheduled home matches. You must contact the Ticket Office in order to book your seat for the Yorkshire v Lancashire T20 as the seating is allocated for this match and you will be posted a paper ticket.

Turnstiles will be open at Gate B on St Michael’s Lane and Gate G on Kirkstall Lane. (Cash turnstiles will also be available at both entrances.)

Please note that there will be a charge of £5.00 for replacing lost or stolen swipe cards.

Please note Season Tickets are non-refundable.

Please note that this does not include entry into the members areas. i.e. the East Stand, East Stand Long Room and the Trueman Enclosure.

Customer Feedback

Providing excellent customer service is important to all our staff, and is exactly what you should expect to receive. Feedback is vitally important if we are to strive for the best customer experience every time you visit Headingley or Scarborough.

Once you have visited us, please let us know your feedback by emailing cricket@yorkshireccc.com or by sending a letter by post to:

Customer Services
Yorkshire County Cricket Club
Headingley Cricket Ground
Leeds
LS6 3DP

Matchday Policies

Smoking

Smoking is not permitted in any of the buildings, stands or walkways/staircases within the ground. There are four designated smoking areas around the ground. These are located adjacent to the St Michael’s Lane turnstiles, by the perimeter wall in Car Park A, adjacent to the Club Store (Gate G) and to the rear of the White Rose Stand behind Section A. The Yorkshire County Cricket Club complies fully with the no smoking legislation, which came into force on July 1 2007.

NB. THIS POLICY ALSO APPLIES TO THE USE OF ELECTRONIC SMOKING DEVICES

Alcohol

For all T20 Blast fixtures there is a complete ban on the importation of alcohol into the ground.

Mobile Phones

All mobile phones must be on ‘silent’ within the ground. Mobile phones cannot be used when users are in the stands, or immediately adjacent to the stands or playing area, other than when sending or receiving text/email messages.

Anti-Courtsider Provision

Under no circumstances may any person at the ground use a mobile telephone, computer or any other kind of communication device to communicate, transfer or otherwise transmit any audio, visual or audio visual data, information, commentary, footage or other material in relation to a cricket match taking place at the ground at that time (or any aspect thereof) for any kind of improper betting or any other corrupt, fraudulent or unlawful purpose.

Any person at the ground who is reasonably suspected by YCCC (or its appointed nominees, including but not limited for such purposes to the anti-corruption officials and any other representatives of the England and Wales Cricket Board) of acting in breach of this provision during any cricket match unconditionally acknowledges, accepts and agrees that:

i) he/she must, upon request by YCCC (or its appointed nominees), provide his/her name and address and an explanation for his/her suspicious conduct (including full details of the nature of his/her suspicious communications); and ii) he/she may be photographed and/or filmed by YCCC (or its appointed nominees); and iii) any such names, addresses, photographs and films may be shared between each of the ECB, all the other first class county clubs, relevant official cricket authorities and any relevant police and crime prevention authorities. Any person who it is reasonably suspected is in breach of this provision accepts that he/she may be immediately ejected from the ground (without any financial or other compensation) and prohibited from entering the ground and any other cricket ground under the control of either the ECB or any first class county club for life or such other period of time as YCCC deems appropriate at its sole and absolute discretion.

Dogs

No dogs other than guide dogs will be permitted into the ground. Customers with guide dogs will be asked to sit in a designated area of the stadium for County matches. For international and T20 matches any such customers must also be accompanied by a sighted carer.

Ground Regulations

Ground regulations are displayed at the ground and are posted out with all pre-booked match tickets. Entering the ground indicates the acceptance of ground regulations. For a copy of the ground regulations visit www.yorkshireccc.com/terms or hard copies are available from the Ticket Office.

Code of Conduct

Spectators are requested to treat each other and staff with respect. The Club will not tolerate bad behaviour or foul and abusive language at any time.

Emergency Procedures

Should an emergency situation arise, the Club’s emergency and evacuation procedures will be communicated throughout the ground. Please listen carefully to announcements made over the ground’s PA system and follow stewards’ instructions.

Complaints

To make a complaint or suggestion, please address it to:

Customer Services,
The Yorkshire County Cricket Club,
Headingley Cricket Ground,
Leeds,
LS6 3DP

or email cricket@yorkshireccc.com

Statement of Intent

The organisations and companies operating within Headingley Cricket Ground fully support the principle of equal opportunities, oppose all forms of unlawful or unfair discrimination on the grounds of disability and will strive to comply with both the provisions and spirit of the Disability Discriminations Act.

Definition of ‘Disabled’

For the purposes of this policy the definition of a disabled customer/supporter is:

“An individual who, because of a physical or mental impairment which has a substantial and long term adverse effect on their ability to undertake normal day to day activities and who because of their disability or impairment, is unable to use the facilities within the stadium in a conventional manner without their health and safety being compromised.”

Carers

Visually impaired customers, and those using wheelchairs, should ideally be accompanied by a carer capable of assisting the disabled person in the event of an emergency. The Stadium Management strongly recommends that the carer should be at least 18 years of age.

Admission Charges for Disabled and Carers

Disabled customers are required to pay the normal admission charge applying to the event they wish to attend. Should, on account of the severity of their disability, the disabled customer require the assistance of a carer the carer will be admitted free of charge.

Concessionary admission charges that apply for the scheduled event will be available to disabled Junior and disabled Senior Citizen customers.

Bookings for disabled facilities at YCCC fixtures should be made as early as possible (and at least seven days before the fixture) by telephoning the YCCC Ticket Office on 0843 504 3099 (Option 1). Bookings for international matches should be made at least 14 days in advance of the matchday.

All facilities are subject to availability.

  • The ratio of carers to wheelchair customers fluctuates. Many wheelchair customers are not accompanied by carers therefore the capacity for wheelchairs increases.

    Proof of Disability

    The Club reserves the right to request proof of disability prior to making disabled facilities available to a member of the public.

    Such proof may include:
    Confirmation of receipt of the middle or higher rate of Disability Living Allowance with a mobility or care component.
    Confirmation of receipt of either the Severe Disablement Allowance or Attendance Allowance.
    A personal letter of support from your GP.

    DISABLED CAR PARKING

    Parking in and around the ground is very restricted. The Yorkshire County Cricket Club has a limited number of parking spaces, which they issue to disabled members. A limited number of ‘pay on the day’ spaces are available to the general public for matchdays on a first come first served basis. Proof of disability, as previously detailed, is required.

    Cost of seasonal car parking is £120 per season – subject to availability.

    PLEASE NOTE: The YCCC seasonal parking passes do not admit the holder to any international matches played at Headingley Cricket Ground. For international cricket matchdays, a limited number of passes for disabled customers are available, upon application, at a cost of £10 per day. Holders of Orange and Blue disabled parking badges will be required to provide proof of disability in line with the previously detailed requirements. Holders of such badges do not have automatic right of entry to stadium car parks for any fixture/event.

    If you wish to view the full YCCC Disabled Policy, please request a copy from the:-

    The Operations Manager
    The Yorkshire County Cricket Club
    Headingley Cricket Ground
    Leeds
    LS6 3DP

    Refunds

    There will be no refunds issued for Season tickets or for individual games for any reason whatsoever, including any rain affected games.

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