Here is your essential guide to Emerald Headingley and Scarborough.
Tickets are available to buy on the day, via the Yorkshire County Cricket Ticket and Membership Office on St Michael’s Lane. In addition, for Specsavers County Championship matches and the Royal London One-Day Cup, a turnstile (cash only) will be open on Kirkstall Lane.
For matches played at Scarborough Cricket Club, tickets will be available on the turnstiles on the day of the match. Some matches will be available in advance. For more information please visit their website www.scarboroughcricketclub.co.uk
Please note there may be limited availability and some matches may be sold out in advance.
Please check availability by telephoning the Club Office 0843 504 3099.
To avoid congestion at the turnstiles, please arrive at the ground at least 30 minutes before the start of play. Scheduled hours of play can be found here.
Full details of the Club’s refund policy can be found here.
Full terms and conditions in respect of tickets, can be found here
For matches in the Specsavers County Championship and Royal London One-Day Cup competition it will be permissible to bring four bottles of beer/lager (per person) in plastic bottles or one plastic bottle/carton of wine up to 75cl. No cans, glass bottles or glasses permitted. This policy applies to initial entry into the ground – once a pass out has been given no alcohol is allowed into the ground.
THE IMPORTATION OF ALCOHOL INTO THE GROUND IS FORBIDDEN FOR ALL VITALITY BLAST FIXTURES.
Please note that there is a community enclosure within the White Rose Stand which is an alcohol free area for all Royal London One-Day Cup and Vitality Blast matches.
SMOKING IS NOT PERMITTED IN ANY OF THE STANDS, WALKWAYS OR STAIRCASES. PLEASE BE AWARE THAT THIS POLICY ALSO PROHIBITS THE USE OF ELECTRONIC CIGARETTES. There are designated areas for both smoking and extinguishing smoking materials at the rears of the various stands around the ground. Please ensure these are used.
No dogs other than guide dogs will be permitted into the ground. Customers with guide dogs will be asked to sit in a designated area of the stadium for County matches. For international and Vitality Blast matches any such customers must also be accompanied by a sighted carer.
Ground regulations are displayed at the ground and are posted out with all pre-booked match tickets. Entering the ground indicates the acceptance of ground regulations. For a copy of the ground regulations visit www.yorkshireccc.com/terms or hard copies are available from the Ticket Office.
Code of Conduct
Spectators are requested to treat each other and staff with respect. The Club will not tolerate bad behaviour or foul and abusive language at any time.
Should an emergency situation arise, the Club’s emergency and evacuation procedures will be communicated throughout the ground. Please listen carefully to announcements made over the ground’s PA system and follow stewards’ instructions.
Scorecards will be free to members at all domestic matches played at Headingley. They will be handed out at the Yorkshire CCC Museum, located in the East Stand, and in the East Stand Long Room. Strictly one scorecard per member.
Scorecards for non-members are £1.00 each and are sold in prominent positions around the ground and in the retail outlets.
To make a complaint or suggestion, please address it to:
The Yorkshire County Cricket Club
Emerald Headingley Cricket Ground
At all county matches at Headingley Cricket Ground there are catering facilities available for members in the East Stand Long Room and for members and non-members alike in Stumps Restaurant (upstairs in the Yorkshire Cricket Centre).
Other facilities can be found behind the West and North East Stands.
For Vitality Blast matches, Stumps Restaurant and Bar will be open, serving a range of bottled beers, wines and soft drinks from one hour prior to gates opening, until the start of play.
Statement of Intent
The organisations and companies operating within Headingley Cricket Ground fully support the principle of equal opportunities, oppose all forms of unlawful or unfair discrimination on the grounds of disability and will strive to comply with both the provisions and spirit of the Disability Discriminations Act.
Definition of ‘Disabled’
For the purposes of this policy the definition of a disabled customer/supporter is:
“An individual who, because of a physical or mental impairment which has a substantial and long term adverse effect on their ability to undertake normal day to day activities and who because of their disability or impairment, is unable to use the facilities within the stadium in a conventional manner without their health and safety being compromised.”
Visually impaired customers, and those using wheelchairs, should ideally be accompanied by a carer capable of assisting the disabled person in the event of an emergency. The Stadium Management strongly recommends that the carer should be at least 18 years of age.
Admission Charges for Disabled and Carers
Disabled customers are required to pay the normal admission charge applying to the event they wish to attend. Should, on account of the severity of their disability, the disabled customer require the assistance of a carer the carer will be admitted free of charge.
Concessionary admission charges that apply for the scheduled event will be available to disabled Junior and disabled Senior Citizen customers.
Bookings for disabled facilities at YCCC fixtures should be made as early as possible (and at least seven days before the fixture) by telephoning the YCCC Ticket Office on 0843 504 3099 (Option 1). Bookings for international matches should be made at least 14 days in advance of the matchday.
All facilities are subject to availability.
The ratio of carers to wheelchair customers fluctuates. Many wheelchair customers are not accompanied by carers therefore the capacity for wheelchairs increases.
Proof of Disability
The Club reserves the right to request proof of disability prior to making disabled facilities available to a member of the public.
Such proof may include:
Confirmation of receipt of the middle or higher rate of Disability Living Allowance with a mobility or care component.
Confirmation of receipt of either the Severe Disablement Allowance or Attendance Allowance.
A personal letter of support from your GP.
DISABLED CAR PARKING
Parking in and around the ground is very restricted. The Yorkshire County Cricket Club has a limited number of parking spaces, which they issue to disabled members. A limited number of ‘pay on the day’ spaces are available to the general public for matchdays on a first come first served basis. Proof of disability, as previously detailed, is required.
Cost of seasonal car parking is £120 per season – subject to availability.
PLEASE NOTE: The YCCC seasonal parking passes do not admit the holder to any international matches played at Headingley Cricket Ground. For international cricket matchdays, a limited number of passes for disabled customers are available, upon application, at a cost of £10 per day. Holders of Orange and Blue disabled parking badges will be required to provide proof of disability in line with the previously detailed requirements. Holders of such badges do not have automatic right of entry to stadium car parks for any fixture/event.
If you wish to view the full YCCC Disabled Policy, please request a copy from the:
The Operations Manager
The Yorkshire County Cricket Club
Headingley Cricket Ground
Providing excellent customer service is important to all our staff, and is exactly what you should expect to receive.
Feedback is vitally important if we are to strive for the best customer experience every time you visit Headingley or Scarborough.
Once you have visited us, please let us know your feedback by emailing firstname.lastname@example.org
or by sending a letter by post to:
Yorkshire County Cricket Club
Headingley Cricket Ground