Update on Ashes tickets refunds
We are sorry to hear that some of the ticketholders continue to face delays in receiving their refunds for days three and five of the Ashes Test match. The Club can assure everyone that they will receive the refunds due to them.
The Club’s external ticket provider had received monies from YCCC to provide the refunds and we have been liaising with them to understand why there was a delay in processing the refunds. Everything has been resolved at their end and they have assured us that the refunds are being processed and will be in the ticketholders’ bank accounts within four to five working days, at the latest.
Once again, we apologise for the delay in the processing of the refunds and thank you all for your patience.